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Contact Us

We are here to help you with any question about Auto Reply Plus, whether your question is about app setup, rules, artificial intelligence, interactive menus, order forms, backup, or permission issues.

Contact Methods

You can contact us by email or WhatsApp. You can also review the help pages before sending your issue.

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Email

For questions and technical support:

dh300.a@gmail.com
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WhatsApp

For quick contact via WhatsApp:

+967 784 951 895
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App Name

Auto Reply Plus

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Developer

AL-DHOBHANI

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Before Requesting Support

To help us assist you faster, please check these points first, especially if the issue is that the app does not reply to messages.

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  • Notification access: Make sure notification access is enabled for the app.
  • Battery settings: Disable battery restriction and allow the app to run in the background.
  • Messaging app: Make sure you selected the correct app, such as WhatsApp or WhatsApp Business.
  • Rules: Make sure the rule is enabled and its conditions match the message.
  • Rule order: Place specific rules at the top and general rules at the bottom.
  • Artificial intelligence: Make sure API keys are valid and providers and models are ordered correctly.
  • Interactive menus: Make sure the menu is linked to an enabled rule.
  • Order forms: Make sure the order form is linked to a rule or an option inside an interactive menu.
  • Ignore list: Make sure the contact is not blocked or excluded from replies.
When there is a rule issue, use the rule diagnosis feature inside the app to know which rule will run when a specific message is received.
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Information That Helps Us Solve the Issue

When sending a support request, try to include as many details as possible so the reply can be faster and more accurate.

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  • Phone model: Such as Samsung, Xiaomi, Oppo, or another device.
  • Android version: The Android system version number if possible.
  • Messaging app name: Such as WhatsApp or WhatsApp Business.
  • Issue description: Explain what happened and when the issue started.
  • Screenshot of settings: Such as rule settings, permission screen, or diagnosis result.
  • Test message text: The message that was received but not answered.
  • Required reply type: Normal reply, AI reply, interactive menu, or order form.
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Ready Support Message Template

You can copy the following template and send it to us by email or WhatsApp, then edit the information according to your issue.

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This template is for copying only. After filling it in, you can send it to: dh300.a@gmail.com or via WhatsApp: +967 784 951 895
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Common Questions Before Contacting Us

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  • The app does not reply: Check notification access, battery settings, and rules.
  • AI does not work: Check the API key and provider/model order.
  • The menu does not appear: Make sure the menu is linked to an enabled rule.
  • The order form does not start: Make sure the form is linked to a rule or an option inside an interactive menu.
  • Replies repeat too often: Use the rule repetition prevention settings or repeated reply prevention settings.
  • Backup does not work: Check permissions or internet connection if you use Google Drive.
You can review the FAQ page for detailed solutions to most repeated issues.
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Important Notes

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  • Do not send your API keys in support messages unless requested and only through a safe method.
  • Do not send highly sensitive data or unnecessary personal information.
  • The solution may differ depending on phone model, Android version, and battery settings.
  • Before deleting the app, try creating a backup if you have important rules or orders.
  • When sending screenshots of settings, try to hide any private information that does not need to be shared.
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Need Quick Help?

Start by reading the FAQ or How to Use page. If the issue continues, you can contact us by email or WhatsApp.

FAQ How to Use Contact on WhatsApp