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Privacy Policy

This policy explains how Auto Reply Plus handles data, permissions, and information used to provide features such as auto replies, rules, artificial intelligence, interactive menus, order forms, backups, and advertisements.

Introduction

We respect user privacy and are committed to explaining how data is used inside the app in a simple and transparent way. The app relies on certain permissions and data so it can read incoming messages from notifications and send automatic replies based on the user’s settings.

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By using the app, you agree to the data handling practices described in this policy. If you do not agree with this policy, you may choose not to use the app or disable the features you do not want to use.

Last updated: June 13, 2026.

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Data Used by the App

Auto Reply Plus uses certain data only to provide the features enabled by the user, such as auto reply, rules, AI replies, interactive menus, order forms, backup, and app performance improvements.

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Notifications and messages: The app reads only the notification content allowed by the user in order to detect incoming messages and perform auto replies according to the user’s settings. This data is used only to operate the auto reply feature and related features.
Contacts: If the user chooses to add allowed, excluded, or blocked contacts, this data is stored locally on the user’s device and used for allow, exclusion, or reply-blocking features.
Rules and replies: Rules, replies, keywords, conditions, working times, interactive menus, and AI instructions are stored inside the app so replies can be executed in the way selected by the user.
Order and booking forms: When the order recording feature is used, the app may store the data defined by the user, such as name, phone number, address, order type, appointment time, or any other fields added by the user inside the order form.
Conversation history: The app may keep a history of messages and replies on the device if the history feature is enabled, to help the user review previous interactions.
API keys: When using AI providers such as Gemini, ChatGPT, DeepSeek, Claude, or Grok, the user can add their own API keys to enable smart replies.
Files and backups: When using backup or restore, a file may be created containing app data such as rules, replies, menus, order forms, orders, logs, and settings.
Analytics data: The app may use Firebase Analytics to collect general usage data such as app usage, device type, errors, and crashes to improve app quality. This data does not include the content of personal messages.
Advertising data: The app may use Google AdMob to display ads. Google may collect general information such as the advertising ID or usage data to show personalized or non-personalized ads depending on user settings and Google policies.

Sensitive data such as rules, contacts, replies, orders, and conversation history is handled inside the app according to the user’s settings. It is not sent to an external party unless a feature that requires it is enabled, such as AI replies or backup to Google Drive.

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How We Use Information

Information is used only to operate app features and improve the user experience.

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Running auto reply: To detect incoming messages and execute the appropriate reply based on rules and settings.
Personalizing the user experience: Such as preventing replies to certain numbers, allowing selected contacts, or transferring a conversation to a real person.
Running rules: To send custom replies, prevent replies, temporarily block customers, delay replies, or stop checking remaining rules.
Running interactive menus: To show organized options to customers and perform the correct action based on their choice.
Recording orders: To collect customer data inside order and booking forms created by the user.
Running AI replies: When smart replies are enabled, message text or instructions may be sent to the provider selected by the user to generate a reply.
Improving app performance: Through Firebase Analytics and crash analysis, without using the content of personal messages.
Displaying ads: Through Google AdMob. Ads may be personalized or non-personalized based on user settings and Google policies.
Backup: To save and restore app data when needed, either on the device or through Google Drive if selected by the user.

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Notification Access Permission

The app needs notification access to detect new messages from the messaging apps selected by the user. This permission is used only to perform auto replies according to the rules and settings configured by the user inside the app.

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The app uses notifications to detect incoming messages.
The message is analyzed to find the suitable rule or to run AI if it is enabled.
The reply is sent through the available reply actions in the messaging app notification when possible.
You can disable this permission at any time from your phone settings.

If notification access is disabled, the app may not be able to receive messages or reply to them automatically.

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App Permissions

The app needs certain permissions so the features selected by the user can work. Permissions are not enabled unless the user grants them through system settings or inside the app.

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Permission	Reason for Use
Notification Access	To detect incoming messages from messaging apps and perform auto replies based on the user’s settings.
Contacts	To use allow, exclude, block, or selected contact features. This permission is optional depending on your use.
Send SMS	Used only if the user chooses to reply through SMS messages, according to the settings enabled inside the app.
Internet	Required for ads, Firebase, notifications, AI providers, Google Drive, and some online services.
File Access	May be used when selecting a file for import or when saving and restoring backups with the user’s approval.
Google Drive	Used only if the user chooses to save or restore backups through their Google Drive account.

The user can disable any permission from phone settings, but some features may not work correctly when the required permissions are disabled.

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Use of Artificial Intelligence

When AI replies are enabled, the message text, part of the conversation context, or the instructions defined by the user may be sent to the AI provider selected by the user in order to generate a suitable reply.

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The app supports multiple providers such as Gemini, ChatGPT, DeepSeek, Claude, and Grok. When using any external provider, the data sent may be subject to that provider’s privacy policy and terms of use.

General instructions: Used by the app to guide the AI reply style.
Rule instructions: If a rule contains custom instructions, they may be used instead of the general instructions.
Provider order: The app may move to another provider if the first provider fails, based on the user’s settings.
API keys: Used by the app to connect to the providers selected by the user.

Do not enter highly sensitive information in instructions or messages if you do not want it to be sent to an external AI provider.

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User API Keys

If the user adds API keys for AI providers, they are used to run smart reply features according to the user’s settings. It is recommended to protect these keys and not share them with others.

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You can add more than one key for the same provider to reduce reply interruptions caused by daily limits or server load.
The app may select a random key when more than one key is available to distribute usage.
The user is responsible for their API keys and their account with the AI provider.
Keys can be deleted or edited from inside the app depending on the available options.

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Rules, Menus, and Order Forms

The app uses the data created by the user inside rules, menus, and order forms to perform automatic replies and organize conversations.

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Feature	Data Used	Reason for Use
Rules	Keywords, conditions, time, reply type, target app	To define when and how the auto reply is executed
Interactive Menus	Menu titles, options, replies, submenus	To show organized options to customers and perform actions based on their choice
Order Forms	Fields defined by the user such as name, phone number, and address	To collect order or booking data and save it inside the app
Transfer to a Real Person	Customer or conversation name and no-reply period	To temporarily stop auto reply so the user can continue the conversation manually
Block or Exclude Customers	Customer number, name, block status, or exclusion status	To prevent replies to certain contacts or allow selected contacts based on the user’s settings

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Backup, Restore, and Google Drive

The app provides backup and restore features to protect user data such as rules, replies, interactive menus, order forms, settings, and saved logs inside the app.

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Local backup: The user can save a backup file on their device or in a location they choose.
Google Drive backup: If the user chooses to use Google Drive, the backup file may be uploaded to the user’s Google Drive account so they can restore their data later.
Full user control: Google Drive is not used unless the user selects this feature and grants the required permission.
Backup content: The backup may contain app data such as replies, rules, menus, forms, orders, settings, and logs.
User responsibility: The user should not share backup files with untrusted people because they may contain important data.

When using Google Drive, storage and account access are subject to Google’s privacy policies and terms of use.

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Web Connection with Computer

The app may provide a feature to connect the phone with a computer over the same Wi-Fi network to manage some data from a browser. When using this feature, the phone and computer must be on the same network, and the password or access code shown inside the app should be used.

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Do not use this feature on a public or untrusted network.
Do not share the password or connection link with any unauthorized person.
Stop the connection after you finish using it.

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Firebase Analytics and Google AdMob

The app may use Google services such as Firebase Analytics and Google AdMob to improve app quality and display ads.

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Firebase Analytics: Used to collect general app usage data such as number of uses, device type, errors, crashes, and some general statistics. This data does not include the content of personal messages.
Firebase Crash Reporting: May be used to identify crash causes and improve app stability.
Firebase Cloud Messaging: The app may use Firebase notifications to send important alerts, updates, or service-related messages if this feature is enabled.
Google AdMob: Used to display ads inside the app. Google may collect information such as the advertising ID or general data to improve ad delivery based on user settings and Google policies.
Personalized and non-personalized ads: Personalized or non-personalized ads may be shown depending on user settings, region, and Google policies.

Firebase Analytics and AdMob do not use the personal message content read by the app for auto reply.

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Ads and Purchases

The app may contain ads, in-app purchases, or subscriptions depending on the available version. Ad or payment services may use limited data to display ads, process payments, prevent fraud, or improve the service.

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Google AdMob or approved advertising services may be used to display ads.
Google Play may be used to process in-app purchases or subscriptions.
Advertising and payment services are subject to their own privacy policies and terms of use.

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Sharing Data with Third Parties

We do not sell user data. Sensitive personal data is not shared with third parties except when required to operate a feature chosen by the user or a necessary service inside the app.

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AI providers: When smart reply is enabled, message text or instructions may be sent to the provider selected by the user to generate the reply.
Google Drive: When cloud backup is selected, the backup file may be stored inside the user’s Google Drive account.
Firebase: Used to analyze usage, improve app performance, and detect crashes, without sending personal message content.
Google AdMob: Used to display ads inside the app according to Google policies.
Payment services: If the app contains purchases or subscriptions, purchases may be processed through Google Play or approved payment services.

Notification and message data is used to operate auto reply. When AI replies or cloud backup are not enabled, this data remains on the device according to the app settings.

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Data Storage and Security

We aim to protect user data as much as possible by using suitable storage methods inside the app. However, no method of storage or online data transfer is 100% secure.

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Keep your API keys in a safe place.
Do not share backup files with untrusted people.
Use a phone lock and a strong password to protect app data.
Delete data you no longer need from inside the app when the option is available.
Use a secure network when enabling web connection or uploading backups.

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User Rights

You can control many data and feature settings from inside the app or from phone settings.

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You can disable notification access from phone settings.
You can disable contacts, file access, or any other permission from phone settings.
You can delete or edit replies, rules, menus, and order forms from inside the app.
You can delete API keys or change the order of providers and models.
You can delete backup files from the location where you saved them or from Google Drive if cloud backup was used.
You can uninstall the app to stop using it completely.

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Children’s Privacy

The app is intended for general use and for managing automatic replies. It is not designed specifically for children. If you are a parent or guardian and believe that a child entered personal data into the app without permission, please contact us to review the matter.

Privacy Policy Updates

We may update this Privacy Policy from time to time when new features are added or when the way data is used changes. Any update will be posted on this page, and continued use of the app after the update means acceptance of the new policy.

Contact Us

If you have any question about this Privacy Policy or how data is used inside Auto Reply Plus, you can contact us by email:

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App name: Auto Reply Plus
Developer: AL-DHOBHANI
Email: dh300.a@gmail.com

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Want to Learn How to Use the App?

You can review the How to Use page to understand AI setup, rules, interactive menus, order forms, and backup features.

How to Use Contact Us

Auto Reply Plus+

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