terms-of-use-en
Terms of Use
These terms explain the general rules for using Auto Reply Plus, including automatic replies, artificial intelligence, rules, interactive menus, order forms, backups, and advertisements.
Introduction
By using Auto Reply Plus, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use the app or disable the features you do not want to use.
```The app is designed to help users manage automatic replies to messages and organize conversations in an easier and more professional way. The app must be used legally, responsibly, and in accordance with the policies of the apps and services you use.
App Description
The app provides a set of tools that help users manage messages and replies, including:
```- Automatic replies: Sending replies based on the user’s settings and the rules created by the user.
- Smart rules: Defining reply conditions such as keywords, time, contact, app, or message type.
- Artificial intelligence: Generating smart replies using providers such as Gemini, ChatGPT, DeepSeek, Claude, and Grok.
- Interactive menus: Showing numbered options to customers and running an action based on their choice.
- Order forms: Collecting customer data such as name, phone number, address, and order type.
- Transfer to a real person: Temporarily stopping automatic replies so the user can continue the conversation manually.
- Backup and restore: Saving and restoring app data locally or through Google Drive when selected by the user.
User Responsibility
The user is responsible for how they use the app and for the content they create or send through it.
```- The app must be used only for legal and permitted purposes.
- The app must not be used to send spam, fraudulent messages, or content that violates laws or policies of other apps.
- The user must make sure that the replies and rules they create are appropriate and do not cause harm to others.
- The user is responsible for reviewing automatic replies and AI-generated replies before relying on them in their business.
- The user is responsible for protecting API keys, backups, and data entered inside the app.
Use of Auto Reply
Auto reply depends on the permissions, settings, and rules defined by the user inside the app.
```- Required permissions, such as notification access, must be enabled for some features to work.
- Auto reply may not work if the app is restricted by battery or background settings.
- Reply behavior may differ depending on the messaging app, Android version, phone settings, and notification type.
- The user should test rules and replies before using them with real customers.
- We do not guarantee that auto reply will work in all cases, on all devices, or with all messaging apps.
Rules, Menus, and Order Forms
Rules, menus, and order forms are tools created by the user to organize how messages are answered.
```| Feature | User Responsibility |
|---|---|
| Rules | Create clear conditions, arrange rules correctly, and test them before use. |
| Interactive menus | Write clear options and connect each option to the correct action. |
| Order forms | Define only the required fields and avoid collecting unnecessary customer data. |
| Transfer to a real person | Set an appropriate period to stop automatic replies and manually follow up when needed. |
Use of Artificial Intelligence
The app may provide AI reply features through external providers such as Gemini, ChatGPT, DeepSeek, Claude, and Grok. When this feature is enabled, the message text or instructions defined by the user may be sent to the selected provider to generate the reply.
```- AI-generated replies may not always be correct.
- The user should review general instructions and rule instructions to improve reply quality.
- The user is responsible for selecting providers and models, arranging them, and adding their own API keys.
- Some models may stop working because of quota limits, key issues, server load, or changes from the provider.
- Data sent to an AI provider may be subject to that provider’s privacy policy and terms of use.
API Keys and External Accounts
If the user uses their own API keys to run AI providers, they are responsible for these keys and for any costs or limits related to them.
```- API keys should not be shared with others.
- Some providers may require a paid subscription or account balance.
- Some free models may have daily quotas or usage limits.
- The app may select a random key when more than one key is added to distribute usage.
- We are not responsible for any fees, limits, or account suspension caused by an external provider.
Backup and Google Drive
The user can use backup to save and restore app data. Backups may be stored locally or through Google Drive if selected by the user.
```- The user is responsible for storing backup files in a safe place.
- A backup may contain important data such as rules, replies, menus, orders, and settings.
- When using Google Drive, storage and access are subject to Google’s policies.
- Backup files should not be shared with untrusted people.
- Restoring a backup may replace or change the current data inside the app.
Ads and Purchases
The app may contain ads, in-app purchases, or subscriptions depending on the available version.
```- Ads may be displayed through Google AdMob or approved advertising services.
- Purchases or subscriptions may be processed through Google Play.
- Prices and benefits may differ depending on the country, version, or available updates.
- Some features may be free, while others may require a purchase or subscription.
- Payments and refunds are subject to Google Play policies or the policies of the store used.
Prohibited Uses
The app must not be used in any illegal, harmful, or abusive activity, or in a way that violates the rights of others or the policies of other platforms.
```- Sending spam, random, or fraudulent messages.
- Impersonating others or providing misleading information.
- Collecting customer data without a clear reason or without appropriate consent.
- Using the app to send abusive, violating, or illegal content.
- Trying to disable, manipulate, or use the app in an unauthorized way.
- Using the app in a way that violates the terms of messaging apps, AI providers, or Google Play.
Limitation of Liability
The app is provided as is, while we continue working to improve and develop it. However, we cannot guarantee that the app will work without errors or interruptions in all cases.
```- We are not responsible for reply interruptions caused by phone settings, battery settings, or system changes.
- We are not responsible for mistakes in replies created by the user or generated by AI.
- We are not responsible for data loss if the user does not create a suitable backup.
- We are not responsible for any costs related to AI providers or the user’s API keys.
- We are not responsible for decisions or damages resulting from incorrect use of the app.
App and Terms Updates
We may update the app, add new features, or modify existing features. These Terms of Use may also be updated from time to time to clarify app usage or add terms related to new features.
```- Some features may change depending on updates or system requirements.
- These terms may be modified, and the new version will be published on this page.
- Continuing to use the app after the terms are updated means accepting the updated terms.
Ending Use
The user can stop using the app at any time by disabling features, revoking permissions, or uninstalling the app from the device.
```- You can disable notification access from phone settings.
- You can delete rules, replies, menus, and order forms from inside the app.
- You can delete backup files from your device or from Google Drive if cloud backup was used.
- You can uninstall the app to stop using it completely.
Privacy Policy
App use is also subject to the Privacy Policy, which explains how data is collected, used, and protected. Please review the Privacy Policy to understand how the app handles notifications, contacts, AI, Firebase, AdMob, and Google Drive.
```Contact Us
If you have any question about these Terms of Use or how Auto Reply Plus works, you can contact us by email:
```- App name: Auto Reply Plus
- Developer: AL-DHOBHANI
- Email: dh300.a@gmail.com
Review Important Pages
You can read the Privacy Policy or go to the How to Use page to learn how to set up the app, rules, and AI.
Privacy Policy How to Use